Cloudflare resolves outage that hit parts of the internet

MIGUEL LEGOAS / USA TODAY NETWORK VIA IMAGN IMAGES

A Georgia man holds his iPhone showing some of the services impacted by a Cloudflare outage today. Cloudflare, a company that helps websites secure and manage their internet traffic, experienced issues with its global network, the company said early today, disrupting service for many websites and apps.

Cloudflare, a company that helps websites secure and manage their internet traffic, experienced issues with its global network, the company said early today, disrupting service for many websites and apps.

The company said it believed the problems had been fully resolved around 9:30 a.m. Eastern time, roughly four hours after it first reported issues. It said it was continuing to monitor the situation.

The company said the cause was a file that set off “a crash in the software system that handles traffic for a number of Cloudflare’s services.” It said there was “no evidence that this was the result of an attack or caused by malicious activity.”

Users began reporting problems with websites and apps that use Cloudflare before 7 a.m. The company acknowledged on its website an issue that “potentially impacts multiple customers.”

By 8:15 a.m., the company said that error levels for some of its services had “returned to preincident rates,” and that it was continuing to work on restoring other services.

Cloudflare provides tools to help websites fight off cyberattacks and load content efficiently. Its software can block malicious attacks and help route internet traffic so that users are delivered content from servers located closest to them.

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Many smaller sites use Cloudflare’s free service, while bigger sites like the social platform X pay for more comprehensive service.

Multiple online services appeared to have been affected by the issues at Cloudflare, including Spotify, Amazon and OpenAI, according to DownDetector, an online outage tracker.

The outage is a reminder that certain companies have an outsize role in making the global internet work. Last month, Amazon Web Services experienced problems with its service, disrupting a wide range of online services for hours. Days later, Azure, Microsoft’s cloud service system, also experienced an outage.

And last year, the cybersecurity firm CrowdStrike experienced a bigger outage that caused a global information technology meltdown that hit airlines, hospitals and other online services.

“We now have AWS, Azure and Cloudflare outages in the span of a month,” said David Choffnes, a professor of computer science at Northeastern University. “That’s a very large portion of the biggest cloud providers in the world.”

“It has not been the case that we have seen major outages like this in a short period of time,” he said. “Companies have had outages before, but they tend to be pretty rare. These companies are supposed to be really, really good at keeping things up.”

This article originally appeared in The New York Times.

© 2025 The New York Times Company

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