Martin Lewis issues warning to existing Octopus Energy customers

Martin Lewis issues warning to existing Octopus Energy customers

BBC Sounds podcast host took to Twitter, now X, in the wake of the new Ofgem price cap kicking in, taking bills to a staggering £1717 from October 1 onwards.

by · Birmingham Live

Martin Lewis has issued a warning to Octopus Energy customers. The BBC Sounds podcast host took to Twitter, now X, in the wake of the new Ofgem price cap kicking in, taking bills to a staggering £1717 from October 1 onwards.

Taking to social media, ITV regular Mr Lewis said: "If you are genuinely struggling it's always worth speaking to the energy firm. And if you are vulnerable also ask to be put on the Priority Services Register." Mr Lewis was quote tweeting a comment from a fan on Tuesday, October 1.

The fan had typed: "Martin, I contacted Octopus and said I was struggling on a low income. They asked me to complete a budget, which I did and they have cancelled my standing charge for 3 months. Always worth asking if you're struggling. Thumbs up to octopus."

READ MORE Martin Lewis issues 'must do' task for energy customers

Another replied: "Not with British Gas as if you carnt email and we wrote to British Gas. About five weeks ago Martin about estimates they never have replied." (sic) A second said: "Fixed last night Martin at 3am on my break on nightshift BG 1 year fix."

"Octopus are brilliant for this," a third typed. "@OctopusEnergy well done to you guys. One of many reasons I'm still a customer of yours," another wrote. Another said: "When are the tariffs on cheapenergyclub updated? When comparing it still uses the pre 1/10 tariffs for my current contract, resulting in everything more expensive than what I'm on at the moment..."

"If energy companies have fixed rates without putting up prices by 10% then they could of simply not put prices up on standard tariffs?" another wrote. Another posted: "Fixed today with E-on who was my price cap supplier, did it before the news from the Middle East which I can only imagine may make prices rise. #Energy"