Latest on the outage as Verizon apologizes — but service is still down for many

2026-01-15T03:56:19.188Z

Fewer than 5,000 Verizon customers now report issues... but we still don't know the cause

As we approach 8 pm PST, the number of Verizon customers reporting issues with their service has dwindled to under 5,000. Of course, we still have no word on what caused the outage and if it's actually resolved (or close to being wrapped).

As for the cause... Did an intern trip over a server cable? Maybe an office pup chewed through an important power cord? Or was the massive blackout the result of something more nefarious/concerning? We may never know. (I'm going with the pup theory).